Terms of Service an Refund Policy
Terms of Service
Effective Date: [24-02-2022]
Welcome to the official website of Veronika Blyzniuchenko. By accessing or using this website, you agree to the following Terms of Service. Please read them carefully.
1. General Information
1.1. This website is owned and operated by Veronika Blyzniuchenko, an independent artist based in Cascais, Portugal.
1.2. These terms govern your use of the website, including purchases of artwork, limited-edition products, and other items available for sale.
1.3. By using the website, you confirm that you are at least 18 years old or have the permission of a legal guardian.
2. Products and Pricing
2.1. All products, including original artwork and limited-edition items, are handmade and subject to availability.
2.2. Prices are displayed in euros (€) and include VAT as per Portuguese law. Shipping costs are calculated separately at checkout.
2.3. We reserve the right to update product prices and descriptions without prior notice.
3. Orders and Payments
3.1. Payments are processed through secure payment gateways (e.g., credit card, PayPal).
3.2. Once payment is confirmed, you will receive an email with your order details.
3.3. Orders are considered final upon payment confirmation.
4. Intellectual Property
4.1. All content on this website, including artwork, images, and text, is the intellectual property of Veronika Blyzniuchenko.
4.2. Unauthorized use, reproduction, or distribution of any content is prohibited and may result in legal action.
5. Shipping and Delivery
5.1. We ship worldwide. Shipping times may vary depending on your location.
5.2. Delivery timelines provided are estimates and not guaranteed. Customs delays may occur for international shipments.
5.3. Any import duties, taxes, or customs fees are the responsibility of the customer.
6. Limitation of Liability
6.1. We are not responsible for any loss, damage, or delay caused by events beyond our control, including but not limited to natural disasters, shipping delays, or customs issues.
7. Governing Law
7.1. These terms are governed by the laws of Portugal. Any disputes will be resolved in the courts of Lisbon.
Contact Us
If you have any questions or concerns about our Terms of Service or Refund Policy, please contact us at:
• Email: [contact@veronikablyzniuchenko.com]
• Phone: [+380 66 997 4700]
Thank you for supporting Veronika Blyzniuchenko’s art and vision.
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Refund Policy
Effective Date: [24-02-2022]
1. Returns and Refunds
1.1. Due to the unique and handmade nature of our products, all sales are final.
1.2. Refunds are only granted in the case of damaged or defective items.
2. Damaged or Defective Items
2.1. If your item arrives damaged or defective, please contact us within 14 days of receiving your order.
2.2. To request a refund or exchange, provide the following:
• Proof of purchase (order confirmation email or receipt).
• Photos of the damaged or defective item.
2.3. After reviewing your request, we will provide instructions for returning the item.
3. Refund Process
3.1. Refunds for approved claims will be issued to the original payment method.
3.2. Refunds may take up to 10 business days to appear in your account, depending on your payment provider.
4. Non-Refundable Items
4.1. Custom or personalized items are non-refundable unless damaged or defective.
4.2. Shipping fees are non-refundable unless the return is due to an error on our part.
Contact Us
If you have any questions or concerns about our Terms of Service or Refund Policy, please contact us at:
• Email: [contact@veronikablyzniuchenko.com]
• Phone: [+380 66 997 4700]
Thank you for supporting Veronika Blyzniuchenko’s art and vision.
